Pick Up Procedures:

From Airport:

Location: Arrival Hall, Gate 4. Staff will be holding a OK2GO sign

Free Waiting Time: Driver will wait up to 90 minutes after landing

For delays, contact OK2GO customer service before your original flight departure time

Arrival waiting time exceeding 90 minutes or departure waiting time exceeding 30 minutes: THB100/hour

From Hotel / Location:

Please be at the hotel lobby or infront of accommadation 10 minutes before pick up time

Driver will wait for you up to 30 minutes from your pick up time

Arrival waiting time exceeding 90 minutes or departure waiting time exceeding 30 minutes: THB100/hour

Amendment Policy:

Amendments or flight number changes can be made 24 hours before the departure date. Please contact the team directly via the chat application that is convenient for you.